Corporate Culture Ltd.

Digital Innovation Executive

2022 - 2024

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I was responsible for managing projects, researching and developing technological improvements for internal processes and clients.

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Responsibilities and Contributions

1. Project Management:
   I managed various projects, ensuring timely delivery and budget adherence.
   Responsibilities included:

   • Client Engagement: Served as the primary contact for clients, managing their expectations and ensuring their requirements were met.

   • Team Coordination: Coordinated cross-functional teams to ensure effective communication and collaboration.

   • Agile Methodologies: Applied Agile methodologies, conducting sprint planning, daily stand-ups, and retrospectives.

2. Research and Innovation:
   I dedicated significant time to researching emerging technologies and industry trends to keep the company at the forefront of digital innovation.
   Key activities included:

   • Emerging Technology Trends: Regularly updated the team on advancements in AI, cybersecurity, and digital marketing.

   • AI Tools Development: Developed AI-based tools, such as chatbots and data analysis algorithms, tailored to specific client needs.

3. Internal Process Improvement:
   I focused on optimising internal operations by integrating advanced tools and technologies.
   Key initiatives included:

   • Knowledge Management: Implemented Confluence and SharePoint to streamline knowledge sharing and accessibility.

   • Workflow Automation: Developed automated workflows with tools like Monday.com, significantly increasing efficiency.

   • Tool Integration: Conducted comprehensive research to identify the most suitable software for our needs, enhancing project management, communication, and data analysis.

4. Client Support and Consultancy:
   I provided consultancy services to external clients, focusing on technology integration, process optimisation, and creative campaign development.
   Key activities involved:

   • Technology Recommendations: Guided clients in selecting the best software and tools for their operations.

   • Cybersecurity Campaigns: Designed and executed cybersecurity awareness campaigns, creating educational content and organising training sessions.

   • Creative Media Production: Produced high-quality video content and digital media for advertising and communication, using Adobe After Effects and Premiere Pro.

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Notable Clients and Projects:

Ardagh Group
Project: To implement a global cybersecurity policy, enhancing security frameworks across multiple locations.
Role: Project manager and lead researcher on cybersecurity Details: I liaised with their IT team to research their new cybersecurity policies. I collaborated closely with colleagues to develop robust strategies for implementing and communicating the cybersecurity framework, ensuring comprehensive protection for the company's data and operations across various global sites.

DSM

Project: To design a global culture-building campaign, fostering a sense of community and pride within the organization.
Role: Research and creative support

Details: My involvement included providing foundational  research, ideas through brainstorming sessions and strategy discussions and aiding video production

NHS

Project: To conduct behavioural change research and develop digital tools to improve patient engagement and care.

Role: Research and creative support
Details: I conducted research to uncover insights into patient behaviours and preferences. I was the lead on video production. I also supported the team in assembling a comprehensive presentation report. My contributions were crucial in providing the data and visual materials needed to enhance patient engagement strategies and aid the development of effective digital tools.

Network Rail

Project: To provide actionable insights through nationwide observations to implement operational improvements.

Role: Field Observer and Analyst
Details: I conducted in-person observations on rail safety by spending time on the tracks with staff, engaging directly with controllers and signallers and logging interviews. I gathered critical insights into the operational processes and safety protocols to provide implementations to improve both employee and customer safety.

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Skills Acquired and Applied:

Project Management:

• Agile Methodologies: Applied Agile principles to manage projects efficiently.

• Client Management: Enhanced skills in client engagement and satisfaction.

• Team Leadership: Coordinated and led teams to successful project completion.

Research and Analytical Skills:

• Emerging Technologies: Conducted in-depth research on AI, cybersecurity, and other technologies.

• Behavioural Analysis: Developed tools to analyse and influence behaviour, particularly in health and safety campaigns.

Creative and Media Production:

• Content Creation: Produced compelling digital media content for marketing and communication.

• Campaign Development: Supported creative campaigns from ideation to execution, ensuring they met client objectives.

Technical Skills:

• Software Proficiency: Mastery of Monday.com, Jira, Confluence, SharePoint, Adobe Creative Suite, and various AI tools.

• Programming Languages: Enhanced proficiency in Python, HTML, CSS, and JavaScript.

• Data Analysis: Utilised Microsoft Power BI and Tableau for data analysis and insights generation.

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Personal Growth and Professional Development

Working at Corporate Culture significantly enhanced my communication, leadership, analytical and problem-solving skills. I developed knowledge and skills in digital innovation, project management, and client consultancy. My time at Corporate Culture has positioned me as a versatile and effective professional in digital transformation.